Bombardier Training Coordinator will be responsible for logistical support and enabling impactful experiences of the Aerospace Learning curricula.

This role is responsible for the logistics to run classes, both classroom and virtual. It will involve working with the participants, vendors, and the Aerospace Learning team to manage the wing-to-wing activities associated with coordinating courses. The role enables the Aerospace Learning team to execute on their operational goals, gives visibility to finance and other key metrics, and drives course participation.

This role is part of Bombardier HQ L&D Team, reporting directly to the Training Manager.

Job Description

Essential Responsibilities:

• Organize all logistics (facility, catering, materials, Learning Management System, pre-work, access processes, etc.) linked to offering classroom, virtual, or digital courses  
• Support Training Manager in the administration of LMS for the L&D function. 
• Communicate course information to participants and address their queries in a timely manner 
• Actively advertise course schedules through different channels and be an ambassador for all learning opportunities  
• Manage vendors & procurement process (adding new vendors, payments, reconciliations) in a timely and compliant manner 
• Manage internal financial processes (billing to participants, accruals, other reporting) in a compliant and timely manner 
• Leverage existing tools and resources to accurately record and track completion of key performance indicators (incl. Learning Management System, Learner Experience Platform, etc.) 
• Partner with the Global learning team and extended team members on key initiatives and projects (incl. program redesign support)
• Support Company training committee crucial role in identifying training needs, developing tailored training programs, and ensuring that employees have the necessary skills to excel in their roles
• Maintain records and reporting in accordance with applicable procedures and guidelines (incl. course rosters, certification processes)  
• Overall monitor key metrics and data points (course enrollments, compliance & regulatory of training) and flag trends for decision making
• Overall key member of the delivery arm of Aerospace Learning; provide insights into improving participant experiences, simplifying processes and supporting effective and efficient delivery of courses.
• Experience in Maintenance, Repair, and Overhaul (MRO) is beneficial.
• Provides administrative support and ensures regulatory compliance for government-funded projects.

• Diploma or Bachelor’s degree from an accredited university or polytechnic.
• 1+ years of experience in Learning and Development and/or HR Operations role 
• Fresh grads with essential skillsets can be consider.

Desired Characteristics:

• Strong communication skills to work with, and a broad range of training administration; ability to clearly articulate messages to a variety of audiences.   
• Demonstrated experience coordinating management and leadership development programs  
• Ability to perform in a high-pressure environment, balancing and executing on multiple priorities; strong project management skills.
• Strong client service orientation and passion for problem solving  
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Power Platform (Power Automate, SharePoint, Power App) is preferred.
• Fundamental video editing skills for training aids/kits.
• Ability to assess quality of information given and ask pertinent questions to stakeholders.